KARI has developed a unique service approach which is professional, accountable and culturally responsive.
The organisation is shaped by 7 values:
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Innovation
Always review what you do and seek ways to improve process and outcome. There is often a better way.
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Access
All Aboriginal people in a community will have access to KARI services where possible.
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Professionalism
Always achieve the highest possible service standard on time, as promised. We are accountable for delivering what we promise.
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Strength through Culture
Aboriginal people should experience culture as a living reality which gives each person identity and confidence.
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Respect
All people deserve respect and will be respected by KARI. We will always speak clearly and openly but we will also be respectful.
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Unity of Purpose
We work together and speak with one voice on professional issues. KARI will partner with communities to achieve Aboriginal goals.
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Excellence
We provide the best possible standards of service. We want to be the benchmark provider of quality services to Aboriginal people.
- Courtesy and respect in our dealings
- Fair responses
- Clarity in communication
- Accessibility
- Service responsiveness
- Advocacy
