KARI has developed a unique service approach which is professional, accountable and culturally responsive.
The organisation is shaped by 7 values:
Always review what you do and seek ways to improve process and outcome. There is often a better way.
All Aboriginal people in a community will have access to KARI services where possible.
Always achieve the highest possible service standard on time, as promised. We are accountable for delivering what we promise.
Strength through Culture
Aboriginal people should experience culture as a living reality which gives each person identity and confidence.
All people deserve respect and will be respected by KARI. We will always speak clearly and openly but we will also be respectful.
Unity of Purpose
We work together and speak with one voice on professional issues. KARI will partner with communities to achieve Aboriginal goals.
We provide the best possible standards of service. We want to be the benchmark provider of quality services to Aboriginal people.
- Courtesy and respect in our dealings
- Fair responses
- Clarity in communication
- Service responsiveness